How A Patient Advocate Can Help

By Elaine Guthrie


The health care system is complicated and difficult to navigate. There is so much information to know and processes to carry out. Patients who receive care and also caretakers of patients might feel confused or overwhelmed by it all. These people should seek the support and services offered by a patient advocate. This refers to a professional who work with patients as their representative. They offer a wide variety of services.

Ill or well, health management can be overwhelming. When something goes wrong it might be difficult for one to have his or her voice heard by doctors and other health care professionals. Providers and administrators may not intend to make things more complicated and difficult for their patients, but sometimes this happens in this field. The complexities of the health care industry do not always lend to time for understanding and compassion.

Advocates can be of aid. They are available to guide clients through the processes while being sensitive and caring to their needs and desires. He or she will focus on patient needs and help with resolving concerns about care needed and quality of care. They can also help ensure that patients are heard by the doctors and have a part in making important decisions.

These professionals typically work in hospitals, or for non-profit or for-profit groups. Some might even have their own independent work. Patients need to search around to find the best available in this region. Advocates are accessible in many parts of the globe, including Sydney, AU. When possible, the patients should make sure to look at reviews and ratings, as well as the advocacy services available.

Most of these advocate services are not covered by insurance companies or plans. Therefore, patients are expected to pay out of pocket for this help. Costs will vary based on many factors, such as services offered, expertise and background of the advocate, and location. Search to find what is available at your price point.

There are a lot of services that these professionals can provide to their clients. It is common for advocates to focus on privacy matters, patient rights, informed consent or confidentiality, awareness building, education and support of patients, survivors and the people who care for them, and patient representation. Essentially, the work of these professionals is to give a voice to survivors, patients and caretakers. They can be allies in navigating the health care system.

It is fundamental that people stand up for what they believe to be right, especially if it involves their wellness and health. Patients and caretakers need to speak up if something does not seem right or is wrong. People often file complaints or voice concerns if they get bad service while at a restaurant or store. They should do the same when handling their medical care.

Although advocates can help in these situations, they are also there to aid patients. This may involve attending doctor visits with them, clarify details about their condition or various procedures, help with important paperwork or processes, consult with the doctor to voice patient concerns or questions, and much more. These professionals may work in different areas or have a specialty or focus in this line of work. Patients should make sure to hire one who offers the services they need.




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